Privacy Policy

Privacy Statement

Massarella Catering Group Ltd promises to protect and respect any personal data you share with us, or that we get from other organisations.
We have robust processes in place to keep your data 100% safe and secure.

This privacy statement tells you about the type of data we collect and how we use it.

You can email mydata@massarella.co.uk to ask about the data we hold on you, make changes or ask us to stop using it.


What happens when you give your details to us?

You may give us your information via our website, via email, social media, via the post or when we speak directly to you on the phone.  We do not share or sell personal details to any third parties.


Social Media

Depending on your settings or the privacy policies for social media channels like Linkedin, Facebook, Instagram or Twitter, you might give us permission to access information from those accounts. We do not use any information that we may be able to access via social media unless you have contacted us directly. Social media content that you post may be re shared via our social media channels.



Like most websites, we use “cookies” to help us make our site – and the way you use it – better. When you visit our site for the first time you will be informed of our use of cookies before you continue to browse. Cookies are small files that downloaded to your PC or other device when you visit our site. They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields. There are more details in our Cookie Policy. In addition, the type of device you’re using to access our website and the operating system you’re using may come directly from your device if it is set up to do so.


If you apply for a job via our website your CV will be held securely on our files for a period of 6 months after which unsuccessful applicants details will be destroyed.

Successful applicants who go on to become employees will have their details stored securely within our personnel files.



If you contact us via Email your details will be held securely on our servers. Hard copy details are kept to a minimum and destroyed immediately after use.



If you contact us by telephone and give us your details, these will be held on our server securely.


Customer Wifi

We may be able to access limited information regarding your devise if you use our customer wifi, however your details will not be shared with 3 parties and are not used for any marketing purposes.


Use of Cookies

We use cookies to enhance the online experience of our visitors. We also use them to understand how our website is being used, to inform the content we write and to enable us to make improvements to our website and services.
You have the right to choose whether you want to accept these cookies. By default, your browser will accept cookies – this can be changed by amending the controls on your browser to reflect your cookie preferences. Please note, disabling cookies may prevent you from using the full range of services available on this website.

Our website uses tracking software to monitor our visitors to understand how they use it. We use software provided by Google Analytics, which use cookies to track visitor usage. This software will save a cookie to your computer’s hard drive to track and monitor your engagement and use of the website, and to help identify you on future visits. It will not store, save or collect personal information.


The personal data we collect

The type and quantity of information we collect and how we use it depends on why you are providing it.

If you contact us through our website, via email, via a business card given at an event, on the phone or face to face, we will usually collect:

  • Your name
    • Your company name
    • Your email address or postal address
    • Your telephone number


We will only use your data to:

  • Provide you with the services, products or information you’ve requested.
  • For legal requirements if you have applied for a job with us
  • For legal purposes if you are an employee


How we keep your data safe and who has access

Data security is of great importance to Massarella Catering Group Ltd and to protect your data we have suitable physical, electronic and managerial procedures in place to safeguard and secure data collected online and manually.

There are appropriate technical controls in place to protect your personal details on our secure servers.

We do not use external companies to collect or process personal data on our behalf.

We may need to disclose your details if required to the police, regulatory bodies, HMRC or legal advisers.

We will only ever share your data in other circumstances if we have your explicit and informed consent.


Your right to know what we know about you, make changes or ask us to stop using your data

You have a right to ask us to stop processing your personal data by emailing mydata@massarella.co.uk.

You have a right to ask for a copy of the information we hold about you. If there are any discrepancies in the information we provide, please let us know and we will correct them.

If you want to access your information, send a description of the information you want to see and proof of your identity by email to our IT Support Coordinator at mydata@massarella.co.uk.

If you have any questions please send these to mydata@massarella.co.uk.


Changes to this policy

We may change this Privacy Policy from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on our Website or by contacting you directly.

Please read our Terms and Conditions and Privacy Policy