Company profile

Massarella Catering Group is a market leader within UK retail catering, providing services within shopping centres, garden centres, department and retail stores. We currently operate over 150 sites within the group and employ 2,000 people throughout the UK.

Over the years we have developed specific brands that satisfy all retail requirements, from full self-service restaurants, table service restaurants and coffee shops for in-store and high street locations, specialising in the shoppers’ market.

Our reputation for inexhaustible attention to detail in design, operation and product development ensures the Group works with some of British retail’s leading names.

Our aim for our in-store clients is to enhance each customer’s experience and maximise profits. We also ensure their name and reputation will be key to our objective of creating an environment that dovetails perfectly with their store brand.

We specialise in ensuring that each of our clients have the right offer to meet their needs. From an existing brand within our portfolio to a bespoke offering, we have the flexibility to deliver it.

We are dedicated to ensuring customers’ expectations are exceeded by offering the best quality products in relaxed venues at value for money prices, ensuring people come back time and time again.

A wholly owned family business, Massarella Catering maintains 'the personal touch' whereby every executive Director regularly visits the 150 plus operations.

Subsidary companies
Massarella Gelaterie Ltd
Massarella Restaurants Ltd
Massarella Catering Ltd

Operations
In-store operations - 116
Shopping centre / High Street locations - 34

Shareholders
100% family owned